- Nina Gensler
I wanted to pass on a compliment to you both (Rachel & Craig). I had recommended Surgi’s to my co agent Mary Aucoin a couple of months ago who is with the Garden District office. She said you all/ Surgi’s did an impeccable job and she will highly recommend Surgi’s to her clients and friends!
- Thaddeus Claiborne
We have been using Surgi’s Heating and Air Conditioning for the past 10+ years for normal maintenance, service and repairs. We have found them to be very reputable, reliable and customer conscious. Our regular technician is Whalen and unless he is extremely back-logged we normally wait for him to become available. Over the years Whalen and Surgi’s have proven themselves to be the number one heating and air conditioning contract for our family. They are timely in their response to our calls, reliable, cost conscious, and always try to make sure we are pleased with the services provided and the fees charged. We do not hesitate to recommend them to family and friends.
- David Farr
Art came out to give us an estimate…. he was very knowledgeable and helpful and gave a
competitive bid (we had other bids). The installation was done by Mario and Chad…very professional and excellent quality. The unit they replaced was in a very difficult location and they were not phased at all by this. We were very impressed with Surgi’s.
- Google User
We had a new A/C and heater installed today. The technicians (Mario and Chad) were professional, competent and informative from the moment they arrived! Excellent company with excellent employees ! Our prior service calls by Whelan, Mike and Chris were also handled very well. Michael, who handles the scheduling, etc. was very helpful and pleasant. No fuss — no muss !! It’s a clearly a team effort.
- Terry Verigan
The response was immediate, faster than expected. Arrived exactly on time as promised with the
quote and financing prepared in less than thirty minutes. Pricing was much Beth than my established
vendor. Work performed exactly as promised in less time than expected. Highly professional and courteous in each step.
- Harold Tabor
I was very pleased that they were able to service us on day 1. They went the extra mile for us and that was really great. They gave us the cost information on repair versus replacement. We chose the repair and they got right to it. Both their sales and service personnel were nice, polite and professional. Our A/C was back on by the middle of the day.
- Clinton Becnel
I got 3 estimates to replace my entire A/C system along with the duct work. Chose Surgi’s due to the good rating. I was not disappointed. From Art, the salesman, to the 2 installers and Craig the owner.
They went above and beyond to make sure it was done on time, correctly, professionally and to my satisfaction.
- Michael McDonald
Last week my husband and I had a new air conditioning and heating system installed in our home by your company and we were very pleased with your company’s service. I would like to compliment your two installers (Greg and James) for the excellent job they did on our new unit. The job was surely not an easy one (time expected to initially install the unit was 5 hours and this turned out to be a 2 day job). However, with their knowledge, craftsmanship and attention to detail the job that was completed by these two men was superior. You surely do have two valuable and highly skilled employees. Keep up the good work “Greg and James” and Surgi’s! We will be looking for you next year when we build our new home.
- Fred Wagner
I recently had a Trane Condenser installed at my home. I chose your company from your advertisements and word of mouth. Your technician, Donald, made the initial call and also installed the unit. He was very courteous and professional and I would like to compliment him for being a very competent employee. I am very satisfied with thee service I received and will recommend your company to others!
- Marshall and Rita Meadows
We wish to thank the staff at Surgi’s for their excellent service and courteous manner in handling our recent transaction and especially to Steve and Eric the technicians who installed our new heating and air conditioning units. They performed their work in a competent and courteous manner.
- Judy Brockman
As I was going through my mail the other day I found the names of all the A/C – Heat personnel who worked with us installing our new unit back in September. I recall telling Brian and Gary that I would let you all know how much I appreciated their work and especially their helpfulness and courtesy. They were polite and went out of their way to let me know what was going on and yet worked without intruding on normal household activities. They even added bricks under the outside unit, adjusted things in the attic, told me about packages on the porch, and an electrical outlet that needed work in the attic. (I called the electrician that day.) The salesmen, Steve and Art, were also very courteous and just plain nice people. The same goes for Brenda/Manny. I’d recommend your company anytime and have.
- Edith D. Sassone
Polite and efficient… a rare combination in today’s world. To my amazement, Surgi’s Heat and Air Company has two technicians that possess both of these qualities. Mr. Hammell and Mr. Walters were absolutely outstanding in the performance of their duties in the replacement of a roof top unit at my house. I must tell you it was a job well done.
- Janet Nagelin
Outstanding service from first contact to the completion of installation. Most highly recommended. They surveyed our home for proper unit size, then offered a choice of several units, describing advantages of each. We were able to make a quick & easy decision based upon their counsel and the reading material they supplied. We selected an upgraded model that would pull additional humidity from the air, but I was not the most expensive of the 4 offered. We were scheduled for installation within a few days and the job we smooth, as described. The change in the coolness and humidity is super! A very noticeable difference from our old unit. The Trane is extremely quiet, runs only for short periods of time and cools/dehumidifies very effectively. The air in our home feels so much more comfortable. I only wish that I had made this transition years ago. Surgi’s staff is outstanding! Thank you.