- Janet Nagelin
Outstanding service from first contact to the completion of installation. Most highly recommended. They surveyed our home for proper unit size, then offered a choice of several units, describing advantages of each. We were able to make a quick & easy decision based upon their counsel and the reading material they supplied. We selected an upgraded model that would pull additional humidity from the air, but I was not the most expensive of the 4 offered. We were scheduled for installation within a few days and the job we smooth, as described. The change in the coolness and humidity is super! A very noticeable difference from our old unit. The Trane is extremely quiet, runs only for short periods of time and cools/dehumidifies very effectively. The air in our home feels so much more comfortable. I only wish that I had made this transition years ago. Surgi’s staff is outstanding! Thank you.
- Michael McDonald
Last week my husband and I had a new air conditioning and heating system installed in our home by your company and we were very pleased with your company’s service. I would like to compliment your two installers (Greg and James) for the excellent job they did on our new unit. The job was surely not an easy one (time expected to initially install the unit was 5 hours and this turned out to be a 2-day job). However, with their knowledge, craftsmanship and attention to detail the job that was completed by these two men was superior. You surely do have two valuable and highly skilled employees. Keep up the good work “Greg and James” and Surgi’s! We will be looking for you next year when we build our new home.
- Harold Tabor
I was very pleased that they were able to service us on day 1. They went the extra mile for us and that was really great. They gave us the cost information on repair versus replacement. We chose the repair and they got right to it. Both their sales and service personnel were nice, polite and professional. Our A/C was back on by the middle of the day.
- Judy Brockman
As I was going through my mail the other day I found the names of all the A/C – Heat personnel who worked with us installing our new unit back in September. I recall telling Brian and Gary that I would let you all know how much I appreciated their work and especially their helpfulness and courtesy. They were polite and went out of their way to let me know what was going on and yet worked without intruding on normal household activities. They even added bricks under the outside unit, adjusted things in the attic, told me about packages on the porch, and an electrical outlet that needed work in the attic. (I called the electrician that day.) The salesmen, Steve and Art, were also very courteous and just plain nice people. The same goes for Brenda/Manny. I’d recommend your company anytime and have.
- Edith D. Sassone
Polite and efficient… a rare combination in today’s world. To my amazement, Surgi’s Heat and Air Company has two technicians that possess both of these qualities. Mr. Hammell and Mr. Walters were absolutely outstanding in the performance of their duties in the replacement of a roof top unit at my house. I must tell you it was a job well done.