Serving Greater New Orleans for Over 50 Years

Customer Testimonials

I’ve been a customer for over 20 years. I have never been disappointed. Any post repair or install issue (which are very few) have always been resolved with no fuss and timely. Branden was clear and informative reviewing the existing problems and explaining which paths and their benefits were available. The best solution was a new system install. What can I say about the installers, Romalis and Jeff. They are timely, polite, efficient, professional, knowledgeable, tidy and gracious. It was a hot day but these guys never slowed down. My property was spotless when they left and my house cool. Thank you guys. This is my second install with Romalis. Thank you! You are such a pleasant person and outstanding professional. Surgis is lucky to have you. Let me give a shout out to to another great employee who has solved many repair issues over the years. Thank you Whalen. You can’t go wrong with this company. Great install and service.
Sally Cornelsen
Sally Cornelsen
20:29 15 Aug 19
Did an outstanding job
Ronald Walker
Ronald Walker
14:22 01 Aug 19
Surgi’s is always responsive. The technicians are knowledgeable. I highly recommend them.
Lisa Mills
Lisa Mills
02:25 31 Jul 19
Brandon was very thorough and knowledgeable. We received excellent service!
Germaine D'Aunoy
Germaine D'Aunoy
14:18 19 Jul 19
Surgi's technician, Branden, arrived as scheduled, listened to my description of the issues, and got right to work. He was able to quickly discern the cause of my problems (failing capacitor) and had the needed repair part on his truck-no need to run to a parts house! He also then ran through a performance check to insure no associated components (fan motor, primarily) had been adversely affected, and made sure everything was working according to specs. I've always had good experiences with Surgi's since having them install our HVAC back in 2010.
R Roth
R Roth
16:10 17 Jul 19
The compressor would not run. It turned out to be something in the low voltage to the thermostat. It actually was difficult to nail now. Up and running. Thanks Chris
Roy
Roy
21:22 16 Jul 19
Always there when you need them. Top notch service. Technician Vaughn is thorough and proficient. I’ve been a client for 15 years.
Jim Simpson
Jim Simpson
02:53 11 Jul 19
CHANNING is an Awesome service guy knows his business, I am very satisfied with his performance and business manners and the way he completed installation, thanks again Froi Irizarry
channing redd
channing redd
16:09 09 Jul 19
I was scheduled an appointment much quicker than I expected to be. The technician, Branden, was on time, polite, and professional. It took a while to get all of my issues handled but he explained what was happening all along the way. Will definitely use them again when necessary.
kathleen ford
kathleen ford
22:26 05 Jul 19
I called to utilize Surgiss' "2nd opinion" special, and I'm glad I did. Branden came out the next day and he's a top notch professional! His knowledge of the HVAC business was impressive! With his diagnosis, I was able to save money, and he explained my situation in laymans terms. I made an decision on his recommendation. I suggest anyone who has a HVAC need, call Sturgis, and you won't be disappointed!One happy customer,Michael D'Arensbourg
Michael & Bonnie D'Arensbourg
Michael & Bonnie D'Arensbourg
11:54 04 Jul 19
We were recently faced with the need to do a "top to bottom" replacement for our central AC system. After getting 4 estimates, we decided to go with Surgi's and this has turned out to be an excellent decision. Much of the credit for this goes to the 2 technicians who did all of the work. Romalis and Jeff showed up on time as scheduled. They proceeded to work diligently, quietly, and with a high degree of professionalism. Not only were they efficient but were unfailingly cordial in the face of a trying job. They patiently answered all of my questions no matter how trivial they may have been. They had to return after a day or 2 to address a couple of minor issues. Again, they displayed all of the traits I mentioned above. I cannot stress their professionalism enough.They are a tremendous asset to the Surgi's team and deserve recognition for their contributions to the company.
warren jones
warren jones
16:49 03 Jul 19
Honest, calm, no-pressure sales and options from this company with no hard-sell, when our A/C croaked in a midsummer heatwave. Installers Jeff and Romalis went above and beyond the call of duty and did a great job. We appreciate the professionalism, fair price, and good work.
M White
M White
20:39 02 Jul 19
Branden arrived promptly, looked professional, was friendly and appeared to have all the right tools for the job. He repaired my unit in no time. Then he cleaned the attic unit and the outside unit. I highly recommend Surgi’s. It’s 69 degrees inside and my unit is running quieter than it ever has!
Danny Miller
Danny Miller
16:38 26 Jun 19
Brandon came out and repaired my AC. It was an urgent call. He was great and he also shared with me what he was doing and what was wrong in terms I could understand. Request Brandon if you can.
Nicki Fourroux
Nicki Fourroux
19:41 25 Jun 19
Branden from Surgi's came out promptly, quickly diagnosed an issue and resolved it with no hassle. And he was professional and polite. Great job Branden and Surgi's!
Jerry M. Jacob
Jerry M. Jacob
15:50 25 Jun 19
I called Surgi's after my 17-year old condensing unit began making weird noises and was informed that it would be more feasible to replace the entire system, and I agreed. Jeff and Romalis showed up promptly the next morning and within six hours had it installed. They were courteous, hard working and took the time to answer all of my questions. I will continue to use Surgi's in the future because of their no-nonsense approach when it comes to treating the customer right.
John McMullan
John McMullan
23:39 14 Jun 19
We had a new A/C and heater installed today. The technicians (Mario and Chad) were professional, competent and informative from the moment they arrived! Excellent company with excellent employees ! Our prior service calls by Whelan, Mike and Chris were also handled very well. Michael, who handles the scheduling, etc. was very helpful and pleasant. No fuss — no muss !! It’s a clearly a team effort.
nawlin2004
nawlin2004
21:27 12 Jun 19
It’s hard to find a good air conditioner repairman in this city but Branden at Surgi’s is one of the few good ones around! He showed up timely, was efficient and professional. It’s always a bummer to have a broken AC in the hot weather but Branden made the process much easier.
Alexis Jani
Alexis Jani
19:51 12 Jun 19
Branden really impressed me, he really did a thorough job and was very astute to his work. Keep up the good work Branden / Surgi’s.
Doug King
Doug King
03:13 12 Jun 19
I called Surgi’s today to do a semi-annual cleaning for my AC.They were able to accommodate me after I explained that my work schedule leaves me with little time at home.Mr. Heath did a good job cleaning both the inside and outside units even in the late afternoon, summer time heat in New Orleans. He noticed that one of my UV lights were out and needed changing. Overall, great service from Surgi’s as always.
Thao Dola
Thao Dola
22:10 07 Jun 19
Thanks Branden! You were very informative, personable and professional! We are very satisfied with Surgis' and Branden's services!
Giselle Cloughessy
Giselle Cloughessy
18:47 07 Jun 19
Nick, Garrett and Channing did an awesome job. They were very professional. I would highly recommend this company.
Michelle Smith
Michelle Smith
21:21 06 Jun 19
Craig, Branden, Nick and Garrett were awesome, honest, polite and professional! I would highly recommend this company! 5 Gold Stars!
Cynthia Rosenberry
Cynthia Rosenberry
20:52 06 Jun 19
Brenden and Chris came out quick and fixed ac before weather got bad. Good job guys.
Jeremy Moore
Jeremy Moore
15:29 06 Jun 19
Used Surgis on different occasions. Branden , tech, was knowledgeable, helpful, and professional. He went above service when he noticed a couple minor issues ,not associated with the service call, and corrected on the spot , now that’s what I call a “cool” guy, thanks Branden!
Ernesto Cortazar
Ernesto Cortazar
23:10 05 Jun 19
Surgi’s came at the appointment time, Brandon the technician was polite and efficient. Had our central unit running in no time. He was also very helpful with some tips to help things continue running smoothly.
Mary Fitzpatrick
Mary Fitzpatrick
21:46 05 Jun 19
We had a power surge that knocked out our unit with 97° temperature. We put in a call Friday evening and Branden came out before 11:00 am and got everything running again in no time. Will highly recommend !!!
Dominic Prescia
Dominic Prescia
00:49 02 Jun 19
Branden with Surgi’s was great as always! We highly recommend Surgi’s.
Michael DeGeorge
Michael DeGeorge
23:03 01 Jun 19
Great experience with Channing very well mannered it’s was a pleasure meeting him all service men should be like him explained every step of the way as he was going through his work. Very knowledgeable about his work thanks again
Bobby Mahl
Bobby Mahl
19:21 31 May 19
Received top notch service today. Channing was awesome! This was a really big job on a hot day (of course) but he was polite, thorough, and the job was completed perfectly even though he had to stay late to finish it. Ive been using Surgi’s for years. Rest assured, they are the best.
Jennifer Dabbs
Jennifer Dabbs
00:49 31 May 19
My downstairs air conditioner was blowing warm air I gave Surgi’s a call and set an appointment Branden and Chris showed up and in know time they had assessed the problem and my downstairs began to cool off. Thanks guys for your knowledge of the job you preform it’s appreciated.
Roger Lewis
Roger Lewis
21:59 30 May 19
The installation team was professional, starting on time and finishing with a cleanup that returned our home to the way it was prior to project start. We needed follow up approximately 6 months after installation for a minor matter. Branden arrived as requested and completed the job quickly and effectively. Branden was very professional and represented Surgi’s perfectly. I recommend Branden and Surgi’s for any of their services.
Terry Verigan
Terry Verigan
23:13 28 May 19
Asked Rene for a quote on a complete central air and heat system update on Wednesday the 22 May 2019, liked the quote, and it was installed the next day Thursday 23 May 2019. The installers, Mario and Chad did a fantastic job, going the extra mile and being very meticulous in the planning and execution of the install. I could see they took pride in their work and doing it right as though they were working on their own homes. Hats off to them for the professional and courteous way they went about doing the job at hand.I will definitely recommend Surgi's heating and a/c to my relatives and friends.
Gene Melton
Gene Melton
04:56 24 May 19
Craig and his team are top notch professionals. They helped me figure out what was going on with my new construction HVAC system. I highly recommend them for all your HVAC needs.
Rob Cyphert
Rob Cyphert
03:02 24 May 19
Chris & Brandon were the best, very helpful
Cindy Bodker
Cindy Bodker
00:42 24 May 19
Brandon & Chris have repaired both of our A/C units. They are extremely qualified and reasonably priced. I highly recommend Surgi’s!
Melissa Truett
Melissa Truett
19:24 23 May 19
I was very impressed with all the personnel at Surgi's, who were expert at their jobs and clearly explained our air conditioning problem and potential solutions. Nick and Garrett spent an entire, very hot day installing a new condenser and evaporation coil. When they were finished, they then cleaned up everything and explained what we needed to know about the maintenance of our new system. It's not the first time we've used Surgi's, and it won't be the last. It was an excellent experience.
John Biguenet
John Biguenet
20:16 22 May 19
I so appreciate Whalen with Surgis . After 3 other companies told me that I needed new air conditioning units for 8000$ a piece , I finally found an ethical , reputable company who actually did an analysis revealing two bad evaporator coils !!! Please help this company stay in business . They are worth it
Lesley Meng
Lesley Meng
19:53 18 May 19
Great company. I received 3 different estimates from local companies. We choose Surgi's due to reasonable price and there ability to get to us so quickly after our unit had to be turned off due to a water leak in our attic. We had a new HVAC system installed and new flex duct. Nick and Garrett were the 2 man crew they sent to our house to do the job. These young men were very professional, hard working, courteous, cleaned up each day and would always call each morning to let us when they would be arriving. They did an excellent job. I would highly recommend this company to anyone needing a complete overhaul or a small job.
Lynda Richardson
Lynda Richardson
18:27 17 May 19
The technician showed up early in the two hour window for my A/C/ problem. Although the A/C wasn't working, it was only a minor failed part. Good experience after having another major local company try to rip me off for an unrelated problem last year.
Mike Carroll
Mike Carroll
18:03 04 May 19
Competitive pricing, started on time, quality equipment, expert installation, cleaned up after job, courteous technicians, Excellent job.
Gregory Hamilton
Gregory Hamilton
22:12 11 Feb 19
Everyone from the owner to those working for the company like Brandon and Rachel are excellent. Highly Recommended!
Crescent City Tilly
Crescent City Tilly
17:15 05 Feb 19
I own several properties and Surgi's has always provided me with my A/C equipment and maintenance. The technicians at Surgi's possess the highest skill and integrity. It is a pleasure working with them.
Craig Alphonso
Craig Alphonso
14:32 10 Jan 19
Very professional. I've always been treated fairly by this company. They do their best to keep costs reasonable. They installed my entire HVAC system and I'm very happy with it.
Eleanor Keller
Eleanor Keller
20:04 04 Jan 19
Every interaction with this company was very professional and very helpful. The person answering my call was very helpful. Mike and Chris who were sent to work on our furnace, arrived when promised, did the work as needed, were easy to talk with, listened carefully as we explained the problem we were having. They were efficient, they left things neat and clean when they left. And our furnace is working as it should. All in all an excellent experience. Thank you!! We have worked with Surgi's for sixteen years now and it's always been excellent.
Jean Cassels
Jean Cassels
19:06 04 Jan 19
Surgi's Heating & Air Conditioning is very responsive to HVAC concerns, and their team members provide professional services in a timely manner. A great choice for spring/fall tune-ups.
Eugene Thornton
Eugene Thornton
15:38 28 Dec 18
We have been using Surgi’s Heating and Air Conditioning for the past 10+ years for normal maintenance, service and repairs. We have found them to be very reputable, reliable and customer conscious. Our regular technician is Whalen and unless he is extremely back-logged we normally wait for him to become available. Over the years Whalen and Surgi’s have proven themselves to be the number one heating and air conditioning contract for our family. They are timely in their response to our calls, reliable, cost conscious, and always try to make sure we are pleased with the services provided and the fees charged. We do not hesitate to recommend them to family and friends.
Thaddeus Claiborne
Thaddeus Claiborne
21:32 19 Dec 18
My previous company went out of business, so i took a chance on one of the larger AC companies. Rene came out to my establishment and not only repaired the issue, but he was really professional and explained everything simply. Would recommend to my mom. A free repair would have gotten them a 5 star review.
Roman Crooks
Roman Crooks
21:26 18 Dec 18
Scheduling was easy and quick. Technicians arrived promptly. Mike and Chris were courteous, professional and efficient. They work well together. They answered all of my questions. And they did a thorough job checking the safety and the operation of my HVAC system. And the issues that I had were resolved.I. HearnsNew Orleans
Allie Alexander
Allie Alexander
01:15 16 Dec 18
Efficient and knowledgeable - fixed the entire A/C system in our office building within two days after a prior company had attempted to deal with the issue for an entire month.
Irene Servais
Irene Servais
22:36 14 Dec 18
Eric coles
Eric coles
22:29 14 Dec 18
Had an excellent experience with them, my heater went out and they called in a repairman the same day to fix it. Fixed it that day without problems and was very nice and knowledgeable. Would highly recommend to friends and family.
311 Cajun
311 Cajun
21:59 10 Dec 18
Great service! Prompt, honest, and reasonable. Their Gold Star service is worth every cent!' I have been a customer for over 35 years.
Nila Surgi
Nila Surgi
05:33 08 Dec 18
Surgi's replaced my entire system about 2.5 years ago. Did a great job. I needed an annual service and I was able to get an appointment within 2 days. They arrived a few minutes before the scheduled time and did a fantastic job servicing my system. They even resealed the duct connection into the plenum which had a leak. Very professional, excellent service.
Lance Priez
Lance Priez
13:00 01 Sep 18
The laminate hall floor was getting wet from a leak in the condenser pan. That very afternoon, Mike from Surgis' came out and fixed the problem. If it lingered for another day, I'd have to replace the floor.
Terry Phillips
Terry Phillips
19:46 31 Jul 18
Knowledgeable, reliable, fast service, honest, reasonable prices, professional!
Ellen Bane
Ellen Bane
23:14 06 Jun 18
I have 6 properties in the City and Surgi's is my go-to contractor for heating and A/C.. They have been for over 10 years. They're straight-up and do the work as promised with no comebacks. Highly recommend.
John M.
John M.
13:43 04 May 18
Surgi's is a well established, top notch AC company. We highly recommend.
Ginger Bishop
Ginger Bishop
06:19 29 Jan 18
Prompt excellent service!!
Debra Johnson
Debra Johnson
02:54 28 Jan 18
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- Janet Nagelin

Outstanding service from first contact to the completion of installation. Most highly recommended. They surveyed our home for proper unit size, then offered a choice of several units, describing advantages of each. We were able to make a quick & easy decision based upon their counsel and the reading material they supplied. We selected an upgraded model that would pull additional humidity from the air, but I was not the most expensive of the 4 offered. We were scheduled for installation within a few days and the job we smooth, as described. The change in the coolness and humidity is super! A very noticeable difference from our old unit. The Trane is extremely quiet, runs only for short periods of time and cools/dehumidifies very effectively. The air in our home feels so much more comfortable. I only wish that I had made this transition years ago. Surgi’s staff is outstanding! Thank you.

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- Michael McDonald

Last week my husband and I had a new air conditioning and heating system installed in our home by your company and we were very pleased with your company’s service. I would like to compliment your two installers (Greg and James) for the excellent job they did on our new unit. The job was surely not an easy one (time expected to initially install the unit was 5 hours and this turned out to be a 2-day job). However, with their knowledge, craftsmanship and attention to detail the job that was completed by these two men was superior. You surely do have two valuable and highly skilled employees. Keep up the good work “Greg and James” and Surgi’s! We will be looking for you next year when we build our new home.

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- Harold Tabor

I was very pleased that they were able to service us on day 1. They went the extra mile for us and that was really great. They gave us the cost information on repair versus replacement. We chose the repair and they got right to it. Both their sales and service personnel were nice, polite and professional. Our A/C was back on by the middle of the day.

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- Judy Brockman

As I was going through my mail the other day I found the names of all the A/C – Heat personnel who worked with us installing our new unit back in September. I recall telling Brian and Gary that I would let you all know how much I appreciated their work and especially their helpfulness and courtesy. They were polite and went out of their way to let me know what was going on and yet worked without intruding on normal household activities. They even added bricks under the outside unit, adjusted things in the attic, told me about packages on the porch, and an electrical outlet that needed work in the attic. (I called the electrician that day.) The salesmen, Steve and Art, were also very courteous and just plain nice people. The same goes for Brenda/Manny. I’d recommend your company anytime and have.

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- Edith D. Sassone

Polite and efficient… a rare combination in today’s world. To my amazement, Surgi’s Heat and Air Company has two technicians that possess both of these qualities. Mr. Hammell and Mr. Walters were absolutely outstanding in the performance of their duties in the replacement of a roof top unit at my house. I must tell you it was a job well done.

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