When flood water gets into your outdoor AC unit, it causes corrosion, which does not allow your system to run efficiently or effectively—if not addressed immediately it can destroy your AC System over time.  

If your condenser had water up the the plug on the compressor it should be condemned and replaced. We learned our lesson during Katrina...we thought that if we cleaned the condenser and dried it out and it ran, it would be OK. Saltwater can never be entirely cleaned from the condenser coil. Likewise, fan motors, electical connections and control boards can become corroded over time.

A system that runs after a storm is not necessarily a sound working system. After Katrina, it was a year or two later that these condensers started failing.  The problem is that two years after a storm the insurance companies refuse to honor a claim.

Do not think that because your condenser is running that everything is alright. Call Surgi's for a cleaning and complete inspection. If we feel that the future operation of the system was compromised, we'll document your claim for your insurance company.

Most insurance policies cover the cost of replacing a flooded outdoor unit.  Remember – if flooded – have a Surgi's Service Technician check your AC system. For your safety it is best NOT to turn your system back on until a professional checks it. 
What to do when you get home:
  • Turn your AC System Off
  • Turn off the electrical breaker for your AC System
  • Have your AC unit cleaned after the storm if you are near the coast.
  • If flooded call the Professionals at Surgi's Heating and Air Conditioning at 469-4232 or email Surgi's
Surgi's is now offering up to 60 month, 0% financing on all Trane and Daikin air conditioning systems.  Call 469-4232 for more information.

Air Conditioning Dispute Mediation

Several times a year we get a call from upset homeowners expressing concern that the new heating and air conditioning system they bought from another air conditioning company has been incorrectly sized, poorly installed or their contractor refuses to resolve problems.  Their thought is to pay Surgi's to document defects so they can build a lawsuit in order to have their problem resolved.

Problems and disputes can reach an emotional level between the parties which can stifle negotiations.  While we are quite capable of documenting defects, our first course of action is to get their permission to contact the original contractor and to try to reach some amicable resolution of the problems.  We have been successful in 80% of these cases.

Why?  Because 99% of homeowners are reasonable people who just want their problems resolved and 99% of all air conditioning contractors try to do a good job and want to have customers pleased with their services.

Surgi's Heating and Air is pleased to offer mediation services to help facilitate a resolution to these problems.  Surgi's fees for this service are significantly less than a drawn out legal battle and usually leave both parties in a working business relationship.

If you feel the need to talk about a problem, call Craig Johnson at Surgi's at 469-4232 for a free telephone consultation.  We're here to help.

Need a new system?  Surgi's can help.  Need a healthier, more comfortable life?  We can change the way you feel about your home. 

Questions?  Call 469-4232.

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